The Internet has given individual investors unprecedented access to information and their brokerage accounts. While breakthroughs in technology have increased control of assets and simplified trading, effectively and wisely using this power requires that investors take a more active role, which includes becoming as knowledgeable as possible.

While on-line trading continues to become a more popular and reliable way to trade, there are a number of market and technology related variables that you should be aware of when placing orders. Before investing, you must also understand that these variables create potential problems including, but not limited to, order outcomes. These notices are intended to inform investors of particular areas of investing where extra care should be exercised.

1. Volatility and Fast Markets Information


2. Market Volatility Disclosure


3. Day Trading Information


4. Extended Hours Trading

THIS DOCUMENT CONTAINS IMPORTANT TERMS AND CONDITIONS THAT APPLY TO ELECTRONIC ACCESS BROKERAGE ACCOUNTS MAINTAINED WITH STOCKCROSS FINANCIAL SERVICES, INC. / NETVEST (“NETVEST”) AND CARRIED BY NATIONAL FINANCIAL SERVICES. (“NFS”). THE TERMS AND CONDITIONS CONTAINED HEREIN SUPERSEDE AND REPLACE ANY CONFLICTING TERMS AND CONDITIONS CONTAINED IN ANY PRE-EXISTING AGREEMENTS OR DOCUMENTS, INCLUDING BUT NOT LIMITED TO CUSTOMER ACCOUNT AGREEMENTS, MARGIN AGREEMENTS, AND OPTIONS TRADING AGREEMENTS PREVIOUSLY ENTERED INTO BETWEEN YOU AND NETVEST. PLEASE READ THIS STATEMENT CAREFULLY AND RETAIN IT FOR YOUR FUTURE REFERENCE. YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED IN THIS STATEMENT WILL BE INDICATED BY YOUR DECISION TO CONTINUE CONDUCTING BUSINESS WITH NETVEST.


Account holder(s) agree to use the StockCross Financial Services, Inc./NetVest (NetVest) on-line and touchtone telephone (“PhoneBroker”) services (collectively, the “Service”), and any additional services offered through the Service in the future, only in accordance with the NetVest New Account Agreement and Policies and Procedures enumerated. Account holder(s) shall be the only authorized users of the Service under this Agreement. Account holder(s) shall be responsible for the confidentiality and use of the User ID, sign-on password, trading password, and PIN number. Account holder(s) shall be solely responsible for all orders entered through the Service using the User ID, sign-on password, trading password, and PIN number. Account holder(s) understand and agree that, as a condition of using the Service to place orders and send/receive information, account holder(s) accept full responsibility for the monitoring of the account(s), and that account holder(s) shall immediately notify NetVest if: (a) an order has been placed through the Service and have not received an order number; (b) an order has been placed through the Service and account holder(s) have not received an accurate acknowledgment (whether through hard copy, electronic or verbal means) of the order or of its execution within 5 business days; (c) account holder(s) have received acknowledgment (whether through hard copy, electronic or verbal means) of the existence of or an execution for an order which they did not place, or any similar conflict; or (d) account holder(s) become aware of any unauthorized use of the User ID, sign-on password, trading password, or PIN number; or (e) there is a discrepancy in the account balance or securities positions. If account holder(s) fail to notify NetVest as soon as practicable when any of the above conditions occur, neither NetVest nor any of its officers, employees, agents, affiliates or subsidiaries can or will have any responsibility or liability to the account holder(s) or to any other person whose claim mayarise with respect to the handling, mishandling or loss of any order. Any liability arising out of any action or omission by NetVest to account holder(s) hereunder shall be limited to an amount equal to the benefit which would have resulted from the transaction during the five (5) business days in which the account holder(s) should have acted. Account holder(s) agree that NetVest and its affiliates will not be liable for any consequential, incidental, special, or indirect damage (including lost profits, trading losses and damages) that result from inconvenience, delay or loss of the use of the Service even if NetVest has been advised of the possibility of such damages.


NetVest offers you various ways of accessing your account, including telephone touchtone, live broker, and Internet connection. Account holder(s) agree that should they experience any problems in reaching NetVest through any particular method, account holder(s) will attempt to use alternate methods to communicate with NetVest.


NetVest shall not be liable for loss caused directly or indirectly by conditions beyond the control of NetVest, including, but not limited to, war, natural disasters, government restrictions, exchange or market rulings, suspension of trading, strikes, interruption of communications or data processing services, or disruption of orderly trading on any exchange or market. NetVest shall not be responsible for, and makes no warranties regarding, the access, speed or availability of Internet or network services.


Customer’s instructions to buy or sell securities may not constitute acceptance by NetVest simply because of receipt of instructions by a NetVest representative or electronic order entry medium. In certain instances and at NetVest’s sole discretion, orders are deemed accepted only after they have been approved by NetVest’s compliance department or its designated compliance representatives. NetVest will not be held responsible for delays in accepting customer’s orders to buy or sell securities resulting from the need to obtain the prior approval of its compliance officials before a particular order may be entered. In periods of extreme market volatility and heavy trading volume, NetVest reserves the right, at its sole discretion, to limit and restrict the types of orders it will accept from its customers, and to limit the method of acceptable order entry on certain securities. Also in such periods, various exchanges may limit the types of orders they will accept. For example, under certain unusual circumstances, NetVest may decline to accept Good ‘Till Canceled orders (“GTC”) and Stop orders. Further, NetVest retains the right, at its sole discretion and without prior notice, to prioritize the entry of customer orders, for example giving market orders a higher priority than limit orders. Customer price limit orders placed in increments not accepted by the primary marketplace will be adjusted to the nearest acceptable price that is more beneficial to the customer upon execution. Buy orders placed in Individual Retirement Accounts may be adjusted based upon available funds in the account to ensure that no overspending occurs. This adjustment may take the form of either a limit on shares ordered or a limited price stipulation, even on market orders, at NetVest’s sole discretion. Accounts with regulatory restrictions on margin purchasing may be restricted to one day only buy orders and/or limit buy orders may be restricted to approved funds available.


NetVest may require full payment or an acceptable deposit prior to the acceptance of any order. For orders involving low priced securities, NetVest requires payment in advance for purchases and securities in advance for sales. For options orders, NetVest requires cleared funds in the account prior to the acceptance of any purchases or stock certificates prior to acceptance of orders writing covered calls.


Unless otherwise stipulated, all orders are day orders only. Good ’till Canceled (“GTC”) or open orders, as they are commonly referred to, are accepted for a period of one calendar month only. At the end of the one month period, the GTC order is automatically canceled. For example, a GTC order entered on July 8 would expire on August 8. It is the client’s responsibility to re-enter the order if so desired. In addition, should the price of a GTC (or any other) order be too far away from the then existing market price, NetVest reserves the right not to accept the order. It is the client’s responsibility to keep track of GTC orders. NetVest's inability or failure to contact you by telephone to advise account holder(s) of an execution does not excuse account holder(s) from the obligation to make payment or delivery of securities by settlement date.


When you place a request to cancel or change an existing order, the cancellation or change of stipulated terms is not guaranteed. Your order will only be canceled or changed if your request is received in the marketplace and matched up with your order before your order executes. Market orders are subject to immediate execution. During market hours, it is rarely possible to cancel your market order. For the best chance of ensuring that a market order is canceled, a cancellation request should be placed at least fifteen minutes prior to the opening of the market. Do not assume that any order has been executed or canceled until a transaction confirmation has been received from NetVest. Also, please be aware that NetVest, from time to time, receives late reports from exchanges and market makers reporting the status of transactions. Accordingly, you will be subject to late reports related to orders that were previously unreported to you or reported to you as being expired, canceled or executed. In addition, any reporting or posting errors, including errors in execution prices, will be corrected to reflect what actually occurred in the marketplace.


When making changes to an existing unexecuted order, or attempting to make a trade that is subject to a prior unexecuted order, it is the customer’s responsibility to advise a NetVest representative, at that time, that a prior unexecuted open order is being changed or canceled. Changes to existing orders placed using electronic medium must utilize the "Change Existing Order" function. Account holder(s) failure to advise NetVest that they are changing or canceling an existing order will result in the prior order remaining outstanding and subject to execution for the account and risk of the account holder(s). NetVest will not be held responsible, financially or otherwise, for losses resulting from the failure of a customer to advise NetVest that a prior unexecuted order is being canceled or changed.


If a stock split (forward or reverse), an option contract term adjustment, or a symbol change has become effective, NetVest will make its best efforts to promptly adjust the customers' accounts. An adjustment which has not been affected on NFS's database may prevent the customer from affecting transactions in the security. In such case, the customer must inform NetVest immediately. It is the customer's responsibility to be aware of their actual positions, selling or purchasing securities in excess of those owned, and the result of doing so, which may include, but not limited to, margin calls.


Customers with account activity should reconcile balances and positions daily against their Trade Confirmations and monthly against their Monthly Statements. NetVest should be notified immediately if there is a discrepancy.

Orders may not be placed, adjusted or cancelled via e-mail, by fax, nor by leaving a voice mail message. Orders may be placed only on the NetVest system or by speaking to a NetVest Representative.


Each participating national securities exchange or association asserts a proprietary interest in all of the market data it furnishes to the parties that disseminate the data. Account holder(s) understand that neither any participating national securities exchange or association nor any supplier of market data guarantees the timeliness, sequence, accuracy, or completeness of market data or any other market information, or messages disseminated by any party. Neither NetVest nor any dissemination party shall be liable in any way, and account holder(s) agree to indemnify and hold harmless NetVest and such disseminating party, for (a) any inaccuracy, error, or delay in, or omission of (i) any such data, information, or message or (ii) the transmission or delivery of any such data, information, or message; or (b) any loss or damage arising from or occasioned by (i) any such inaccuracy, error, delay, or omission, (ii) nonperformance, or (iii) interruption of any such data, information, or message, due either to any negligent act or omission by NetVest or any dissemination party or to any “force majeure” (i.e., floods, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction) or any other cause beyond the reasonable control of NetVest or any dissemination party. Account holder(s) understand that the terms of this Agreement may be enforced directly against account holder(s) by the national securities exchanges and associations providing market data. Account holders shall use real-time quotes only for individual use and shall not furnish such data to any other person or entity.